Manufacturing Scheduling Coordinator
POSITION SUMMARY:
The Production and Scheduling Planner is responsible for the scheduling of all orders that are processed daily to all departments and production lines in an accurate and prompt manner through shipping. Manages and processes all orders with responsibility for order accuracy and productivity results.
ESSENTIAL JOB FUNCTIONS:
Creates, prints, and distributes all schedules for daily production for all necessary departments when needed.
Works with internal software to process all internal orders needing to be processed daily and in a timely manner.
Retrieves orders from customer service daily, reviews, changes, or cancels any request if reasonable and can accommodate.
Changes and moves orders due to lead times of each operation to meet shipping dates according to sales forecasts or customer orders.
Plans and schedules workflow for each operation according to previously established manufacturing sequences and lead times.
Maintains a reconciliation report of scheduled vs. actual keyed production per line.
Works closely with the Production and Shipping Supervisor to determine the status of assigned projects or production runs.
Expedites operations that delay schedules and alter schedules to meet unforeseen conditions.
Provides open communication with all departments, customer service, sales, distribution centers, and leadership to ensure accuracy.
Analyzes production specifications and production capacity data and performs calculations to determine manufacturing processes and tools.
Ensures compliance with company policies.
Co-authors and is responsible for KPI objectives and reports activities or issues to management.
Maintains a clean and safe work area.
Coordinates and manages warranty scheduling, ensuring timely processing and alignment with service and production availability.
Serves as a customer service liaison for builder customers, providing clear communication regarding order status, scheduling updates, and issue resolution.
Acts as a liaison between production, scheduling, and service technicians to ensure efficient execution of service work, accurate scheduling, and alignment with customer expectations.
Collaborates with service technicians to prioritize and adjust schedules based on warranty needs, field conditions, and operational demands.
Communicates proactively with internal teams and customers to resolve scheduling conflicts, delays, or service-related concerns.
Other duties may be assigned.
QUALIFICATIONS:
Required:
High school diploma or general education degree (GED)
Data entry, Microsoft office, excel
Strong attention to detail
CERTIFICATES, LICENSES, REGISTRATIONS
Forklift License preferred, not required
COMPETENCIES:
Communicates Effectively
Communicates well both verbally and in writing, creates accurate and punctual reports, delivers presentations, shares information and ideas with others, and has good listening skills.
Decision-Making/Judgment
Recognizes problems and responds, systematically gathers information, sorts through complex issues, seeks input from others, addresses the root cause of issues, makes timely decisions, can make difficult decisions, uses consensus when possible, and communicates decisions to others.
Quality
Is attentive to detail and accuracy, is committed to excellence, looks for improvements continuously, monitors quality levels, finds the root cause of quality problems, owns/acts on quality problems.
Vision & Values
Supports values, daily actions, and decisions. Communicates vision and values to others generates enthusiasm and incorporates vision when planning.
PHYSICAL REQUIREMENTS:
The physical demands described here represent those that must be met by an employee to perform the essential functions of this position successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or fingers to handle or feel objects, tools, or controls. The employee is required to stand; walk; sit; squat; kneel, and reach with hands and arms. The employee must occasionally lift and/or move up to 50 pounds, including lifting overhead. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus.
WORK ENVIRONMENT:
The work environment characteristics described here represent those employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this Job, the employee regularly works with moving mechanical parts. The employee is occasionally exposed to fumes or airborne particles. The noise level in the work environment is usually moderate.
OTHER:
This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at-will” relationship.